Whitepapers

Privacy and Ethics in People Analytics

Companies now have access to more employee data than ever before, ranging from data on job performan
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Impact of Engagement

In a 2008 interview, Brad Bird1 —the Academy Award-winning filmmaker behind The Incredibles and R
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Workforce Management Software

The complexity of contact center work and the demands on center managers today have made software t
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WFO TRANSFORMATION THROUGH TECHNOLOGY

The workforce management function has witnessed a sea change in the last few years with the disrupt
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The future of intelligent workforce management – w

Connect. Collaborate. Coordinate. For many companies with a mobile workforce, it’s not that simple.
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WORKFORCE DEVELOPMENT IN THE AGE OF DIGITAL

The tale of the U.S. job market is one of contradiction. An increasing number of jobs are being lo
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Human Capital and Organizational Performance: Next

Over the past decade we have been working with colleagues from around the globe and from a variety
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